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Speaking, writing, marketing, promoting, making presentations, scripting videos. They're all a part of communicating with the public in today's multimedia age. Fran shows you how.

Latest Stories
It's not as daunting as you think.

Public speakers: How to confidently interact with any audience

Polite conversation vs. Capt. Cockalorum and friends.

Reforming conversational blowhards: Is SpeechJammer the answer?

It isn't really complicated. Here's how to do it.

Public speakers: Five tips for using a microphone

Public speaking is doubly hard if you're smart. Or female.

Communications skills: How to assert yourself in public

More than just reinvention. Here's how to do it.

Leadership English: Invent your own job title

Politeness and listening go a long way.

Manners and etiquette: Tips for successful family gatherings

Stewed about vocal fry? Fryees: Stop criticizing it! Fryers: Start controlling it!

DIY: Self-diagnosing 'Vocal Fry'

The way you speak is cool for school? For work? Not so much?

So this is uptalk? And it's cool?

Introducing two people in person is preferable. But email intros can be easy, elegant.

Business introductions by email: A reliable formula

Do you have good or bad anxiety when you speak? How to tell the difference.

Better public speaking: good and bad anxiety

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